Candle FAQs
Dewdrop Mystique candles are poured in small batches, with each wax and wick combination selected to suit the fragrance and vessel. These answers cover everyday candle care and use.
Candle Care
- Trim the cooled wick to about 1/4 inch before each burn.
- Place the candle on a stable, heat-resistant surface away from drafts and flammable materials.
- On the first burn, allow the melt pool to approach the edges of the vessel without burning longer than four hours.
- Never leave a burning candle unattended. Keep it away from children and pets.
- Extinguish the candle and allow it to cool before moving or handling it.
- Stop use when about 1/4 inch of wax remains.
Frequently Asked Questions
How long will my candle burn?
Burn time varies with candle size, wax blend, wick, fragrance, room conditions and how the candle is maintained. Keeping the wick trimmed and following the care instructions helps the candle burn evenly.
What should I do on the first burn?
Allow the melt pool to approach the edges of the vessel to help reduce uneven burning. Do not exceed four hours, and never leave the candle unattended.
How should I store my candle?
Store it upright in a cool, dry place away from direct sunlight and excessive heat. Replace the lid when the candle is fully cool.
What wax do you use?
Our active candles use soy wax or a soy and coconut wax blend. The wax is selected according to how the fragrance, wick and vessel perform together.
What kind of wicks do you use?
We use cotton or cotton-and-paper candle wicks from the LX, ECO and CD series. The wick is selected and tested for each candle formula.
Can I burn candles around children or pets?
Keep all burning candles out of reach of children and pets. Fragrance sensitivity varies among people and animals, so use candles in a ventilated room and discontinue use if anyone shows discomfort. Consult a medical professional or veterinarian if you have specific concerns.
Why does my candle have white or uneven-looking areas?
Frosting and slight surface changes are common characteristics of soy wax. They are cosmetic and do not prevent the candle from being used as directed.
Do your candles contain phthalates or parabens?
Our candle fragrances are phthalate-free, and our candles contain no parabens or synthetic dyes.
Can I reuse the vessel?
Once the candle is finished and the vessel is completely cool, remove the remaining wax and wick hardware. Reuse only vessels that are clean and free from cracks or damage, and do not use candle vessels for food or drinks.
Do you offer custom or wholesale orders?
Contact us to discuss availability, quantities and timing for custom or wholesale requests.